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Ragcy GDPR Compliance

Last Updated: AUGUST 11, 2024

This policy describes how Ragcy, a corporation by Nzoni App LLC ("Ragcy", "we", "us", or "our") collects, uses, and stores your personal data in accordance with the General Data Protection Regulation (GDPR) if you are located in the European Union (EU) or a country that has adopted the GDPR.

Data Storage

We securely store your data at our service providers who are GDPR compliant. We will retain your data only as long as necessary for the purposes outlined in this policy, to comply with legal obligations, or to resolve disputes.

Your GDPR Rights

You have the following rights under the GDPR:

  • Access: You can request a copy of your personal data.
  • Rectification: You can request that we correct any inaccurate information about you.
  • Erasure: You can request that we delete your personal data under certain conditions.
  • Restriction of Processing: You can request that we restrict the processing of your personal data under certain conditions.
  • Objection: You can object to the processing of your personal data under certain conditions.
  • Data Portability: You can request that we transfer your personal data to another organization or directly to you under certain conditions.

To exercise any of these rights, please contact us at support@ragcy.com

Data Collected

The following data may be collected by Ragcy:

  • Email address
  • Company Name (Optional)
  • Username (Optional)

The following additional information may be collected by third parties and is not stored directly by Ragcy:

  • Billing information (Stripe)
  • Helpdesk tickets (Hubspot)
  • Customer Activity (Hubspot)

Data Use

We use your data to:

  • Verify and create accounts
  • Provide essential services
  • Communicate with users about support and updates
  • Ensure compliance with local laws

Cookies and Third-Party Services

We use cookies and similar technologies to collect information about your use of the Ragcy website and services. This data helps us improve your experience and understand how you interact with Ragcy. You can control cookies through your browser settings. We may also use third-party services like Google Analytics and Hubspot, which have their own privacy policies. We recommend reviewing them to understand how they handle your data.

Data Deletion and Export

You can request to delete or export your data by contacting us at support@ragcy.com